Terms of service

Terms of Service

General Information

When shopping at Zetas, you enter into an agreement with Finsmakarens Trädgård AB (referred to as "Zetas"). By completing a purchase, you agree to our terms and conditions, as well as our policies on cookies and personal data.

• You must be 18 years or older to shop at zetas.se.
• All prices are listed in EUR, including VAT. Shipping and payment fees are added at checkout.
• Promotional prices are valid for a specific period or while supplies last.
• We reserve the right for price adjustments, out-of-stock items, and factual errors.
• If an item is unavailable, we will adjust the invoice via Svea and ship the remaining products.

Company Information

Finsmakarens Trädgård AB
Blombacken 2, 141 70 Segeltorp, Sweden
Phone: +46 8 525 29 700
Email: info@zetas.se
Org. number: 556537–6067

Payment Methods

Zetas offers secure payments via Svea and Shopify Payments. Available options depend on your country and may include:

• Credit/Debit cards (Visa, Mastercard, etc.)
• Bank transfer and direct payment
• Invoice payment (14 days or monthly invoice)
• Installments
• Mobile Pay, Google Pay, and Apple Pay

Your available payment methods will be displayed at checkout. Terms for each method are provided by the payment provider. Learn more at www.svea.com.

Order Confirmation & Delivery

• You will receive an order confirmation via email after placing an order. Keep it for reference.
• Once your order is packed and ready to ship, you will receive a shipping confirmation via email.
• To track your package, we recommend using the PostNord app. 

Dispute

We want you to be satisfied with your purchase. If something has gone wrong, we always try first to resolve it directly with you – contact our customer service and we'll help you.

If we still can't reach an agreement, as a consumer you can have the dispute reviewed outside of court by the National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN):

Allmänna reklamationsnämnden, Box 174, 101 23 Stockholm

We participate in the dispute resolution process and follow ARN's recommendations. If you live in another EU country, you can instead contact a local alternative dispute resolution body in your home country.

Swedish law applies to your purchase and these terms, without depriving you of the mandatory consumer protection that applies in your country of residence.

For order inquiries, contact us here.